سياسة الخصوصية

Privacy Policy

This Privacy Policy outlines how Zshop website and associated applications (referred to as the “Site”, “we”, or “us”) collect, use, share, and safeguard personal information obtained through this platform or various channels. Zshop operates the site to connect users seeking food or grocery items to be delivered by riders from affiliated restaurants or shops to desired locations. This policy extends to any mobile applications developed for use with our services on the Site. By utilizing this Site, you agree to adhere to these policies.

Information Collection

Information Provided by Web Browser: Users are required to provide personal information such as name, contact number, mailing address, and email ID. Additionally, our application may access your location information to enhance service delivery. Similar to other websites, we may gather data routinely shared by your web browser, including browser type, language, software/hardware attributes, visit date/time, referral page, Internet Protocol (IP) address, geographic location linked with that address, visited pages, and duration spent on each page. This information is typically aggregated and anonymous.

Personal Information Provided by Users: To utilize our service, users must create an account on our Site. Creating an account entails providing personally identifiable information like name, phone number, and email address. We may also collect demographic details like zip code and allow users to furnish additional information for their profile. While basic information is necessary for account creation, users have discretion over the amount of information shared. We advise users to be mindful of the data they disclose and to safeguard sensitive information. Users retain the ability to review and amend their profiles as needed.

Payment Information: Users are required to provide bank account, mobile financial service (MFS), debit card, or credit card information for online payment processing via the Zshop platform.

Cookies and Tracking Technologies

Session and Persistent Cookies: We may utilize cookies, which are small text files stored on your computer by websites visited. These cookies serve to enhance website functionality and provide information to site owners. Session cookies are deleted upon exiting the website or closing your browser, while persistent cookies remain stored for future visits. We use session cookies to enable certain features, understand user interactions, and monitor site usage and traffic patterns. Business partners providing services to our Site may place cookies on your device, assisting us in analyzing usage data. However, these partners are not authorized to collect personal information from our website unless necessary for service provision.

Web Beacons: Additionally, we may use web beacons or similar technologies to track the effectiveness of our communications.

Advertising Cookies: Third-party entities, such as Google, may employ cookies to serve ads about our website across the internet. These cookies help identify relevant ads based on user interests, limit ad frequency, and measure ad effectiveness.

Google Analytics: We may use Google Analytics or similar services to collect statistical information about site visitors and usage patterns. This data is collected anonymously and is not linked to personally identifiable information. We do not attempt to link anonymous data with identifiable information.

Policy Updates

This Privacy Policy may be updated periodically. Users are encouraged to review these policies regularly. Continued use of the Site constitutes acceptance of any revised terms.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at [[email protected]].

This Privacy Policy was last updated on [5/5/2024].